Our expertise Consumer Law
Vertice is your trusted partner in securing your practices under Consumer Law.
WHY CHOOSE VERTICE
Driven in particular by EU initiatives, the increasing reinforcement of consumer protection laws continues to impact business practices. Vertice advises numerous brands and retailers in securing their consumer-facing practices at every key stage of their product life cycle or service offer deployment. In this context, we regularly work with our clients’ marketing, quality, supply chain, e-commerce, product management, and legal departments, enabling us to deliver tailored and practical advice adapted approach to each stakeholder.
Our team assists businesses in drafting pre-contractual information and contractual documentation to be provided to consumers (general terms and conditions of sale, rental terms, contracts, commercial warranties, and loyalty programs).
Developing communication around a product or service requires bespoke legal guidance—particularly to prevent risks of unfair commercial practices and abusive clauses. Vertice has recognized experience in this area and advises clients across a wide range of industries on the creation and legal compliance of their packaging (including: nutritional and environmental claims, “Made in France”origin markings, labeling, certification marks, compliance of product visuals with the product’s actual composition), their advertising content (especially TV/radio/online ads, social media, catalogues, in-store and website communication), and their promotional and advertising campaigns (including: price reduction announcements, sales, contest rules, prize draws, and lotteries).
Professional practices are regularly monitored by regulatory authorities. Vertice frequently represents economic operators in investigations conducted notably by the DGCCRF, DDPP, or DGAL (including hearings, requests for information, warnings, and injunctions) and in subsequent administrative or criminal proceedings.
Vertice also has a strong litigation practice in Consumer Law and regularly defends its clients’ interests in criminal, commercial (including unfair competition), and administrative disputes involving unfair commercial practices, abusive clauses, product liability, and warranty claims for hidden defect.
The Vertice team also handles disputes between businesses and consumer associations (complaints, class actions, civil claims, cease-and-desist actions, and joint actions).
Vertice advises and assists clients in product recall and withdrawal procedures and is involved in the management of health and food crises. The firm also offers training sessions on various Consumer Law topics.
General Terms & Conditions of Sale – Contractual documentation
Packaging and advertising validation
Legality of price reduction announcements
DGCCRF – DDPP inspections
Criminal, administrative, and civil litigation
Product recall and withdrawal actions
